How Payments Work
Kids O'Day is a paid platform. When you choose a plan or a product, you pay through a secure checkout and your access is unlocked once the payment is confirmed.
This Payment Policy is part of our agreement with you and should be read together with our Terms & Conditions. It is written to be clear and lasting, so it describes how our pricing and billing work rather than listing specific prices. The actual prices and plan details are always shown on the Pricing and Shop pages, and those are the figures that apply to your purchase.
What We Offer
Kids O'Day offers two main kinds of purchase. The exact plans, products and what each one includes may change over time, and the current options are always shown on the platform.
Subscription Plans
Ongoing access to a library of storybooks, games and learning content for as long as your plan is active. Plans may be offered for different lengths, such as monthly or yearly, with the choices shown on the Pricing page.
Individual Products
One-time purchases from our Shop, such as individual storybooks or other digital products, which become part of your account once bought.
The features included in each plan or product are described on the platform at the point of purchase. We may add, change or retire plans and products from time to time, as explained in Section 07.
Prices & Currency
The price you pay is always the price shown to you on the Pricing or Shop page at the time you check out. We show it clearly before you confirm, so you always agree to a known amount.
- Prices are displayed in the currency shown on the platform at the time of purchase.
- Any taxes, fees or charges that apply will be reflected at checkout or by your payment provider, depending on your location and method of payment.
- If a price is ever displayed in obvious error, we reserve the right to correct it and to confirm the correct amount with you before completing the purchase.
Secure Checkout
Your payment is processed by a trusted third-party payment provider. This keeps your sensitive card details safe and away from our own systems.
When you pay, your card or bank details are entered directly with our payment provider, not with Kids O'Day. We receive only a confirmation of the transaction, such as the amount, the date and a reference. We do not see or store your full card number. Your access is unlocked as soon as the payment is successfully confirmed.
Keep your receipt. Your payment provider and your bank statement will show a record of the transaction. Your purchases also appear in your account under My Orders.
Billing & Renewal
When you subscribe, you pay for a set period, for example a month or a year, depending on the plan you choose. Your access runs for the full period you have paid for.
The length of your plan and how it renews are shown to you when you subscribe. Where a plan renews automatically, this will be made clear at checkout, and you will always be able to cancel future renewals before the next period begins. Where a plan does not renew automatically, your access simply ends when the paid period finishes, and you are welcome to renew whenever you wish.
Not sure how long to commit? A shorter plan, such as a monthly one, is a comfortable way to try Kids O'Day before deciding whether a longer plan suits your family.
One-Time Purchases
Some items in our Shop are paid for once rather than by subscription. When you buy one of these, it becomes part of your account.
After a successful one-time purchase, the item appears in your account under My Orders, where you can open and enjoy it. You keep access to items you have purchased for as long as your account remains active and the item remains available on the platform.
Changes to Prices & Plans
Kids O'Day will keep growing, so our prices, plans and products may change over time. This is normal and to be expected.
- A change in price does not affect a plan you have already paid for. Your current plan continues at the price you paid until that period ends.
- New prices apply to new purchases and to renewals that happen after the change.
- We may add, adjust or retire plans and products. If a product you own is retired, we will act reasonably and fairly regarding any access you have already paid for.
Refund Policy
Please read this section carefully before you pay. At the time of writing, Kids O'Day does not offer refunds.
Because Kids O'Day delivers digital content that is unlocked for you to use immediately, all payments are final and we do not provide refunds once a plan or product has been purchased. We ask every parent and guardian to read this Payment Policy and our Terms & Conditions fully, and to look over the free information on our platform, before deciding to pay.
If you are not sure, start small. Rather than committing to a longer plan straight away, we encourage you to choose a shorter plan, such as a monthly one, first. That way you can experience Kids O'Day and then decide, with no pressure, whether a longer plan is right for your family.
The only situations in which we would return money are where the law of your country specifically requires it, or where there has been a genuine billing error on our side, such as a duplicate charge or an amount taken that does not match what you agreed to. These are covered in Section 10.
This refund position is the policy at the time of writing, and it may change in the future. Any change will be shown on this page with an updated effective date. The version that applies to your purchase is the one published here on the day you pay.
In short: we do not offer refunds for change of mind, for unused time on a plan, or after content has been accessed. Please be sure before you pay, and reach out to us with any questions first. We would much rather answer your questions than leave you uncertain.
Your Right to Cancel
You are free to cancel at any time. Cancelling is simple and there is never a penalty for doing so.
When you cancel a subscription, you are stopping any future renewal. You keep full access to everything your plan includes until the end of the period you have already paid for, and you will not be charged again after that. Because we do not offer refunds, cancelling part way through a paid period does not create a partial refund for the unused days, but you do not lose the access you have already paid for either.
Billing Errors & Duplicate Charges
If something genuinely goes wrong with a charge, we will always put it right. This is separate from our no-refund position on normal purchases.
If you believe you have been charged twice for the same thing, charged an amount that does not match what you agreed to, or charged because of a clear technical fault, please contact us at [email protected] with the details. We will investigate promptly and correct any genuine error, including returning an amount that was taken in error.
Failed or Declined Payments
Sometimes a payment does not go through. When that happens, no access is unlocked until a payment is successfully completed.
If your payment is declined or fails, your plan or product will not be activated, and you are welcome to try again or use a different payment method. If you are charged but your access does not unlock, please contact us so we can check the transaction and make sure you receive what you paid for.
Questions About Billing
If anything about payments, plans or this policy is unclear, please ask before you pay. We are happy to help.
Kids O'Day Billing, a brand of Gitardor Limited
Email [email protected] or use our Contact page. For common questions, see the FAQ. Current plans and prices are always on the Pricing and Shop pages.